Surprise! Sound United Makes Bid to Acquire Classé

BREAKING NEWS Will High-End Classé Represent Sound United’s Crown Jewel? Just when you thought it was all over, Strata-gee has learned that a new suitor – Vista, CA-based Sound United – has emerged to make a bid to acquire Classé … Continue reading

When Income is NOT the Main Goal of RMR

NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR Programs. It will likely make more sense to you if you start by reading our Series Introduction here… and then our … Continue reading

Gibson Cuts Debt Deal to Delay Payment Date

Gibson Brands has reached a deal with GSO Capital Partners, one of its existing lenders, in order to push back a loan payment by approximately two weeks to December 15th. The reason for the move was to try and time the … Continue reading

Gibson Successfully Sells Memphis Factory

From our boy-that-was-fast department, Gibson Brands announced it has booked a deal to sell its Memphis factory/showroom. This facility, which is located in the heart of Memphis’ downtown right near the main entertainment district, had just been put on the market … Continue reading

Portal Adds Origin Acoustics; Gains Exclusive on Valet Amp

Portal announced today that it has secured a deal with Origin Acoustics which will allow dealers to select and purchase Origin products through its unique, brand-agnostic, proposal and purchasing web portal for integrators. The deal includes not only Origin products, … Continue reading

More Thiel Turmoil – Is It Closed? Is It Open?

Significant Staff Terminations Drop Headcount We are hearing from multiple sources both public and private that Thiel Audio has ceased operations, effective November 30, 2017. If true, the news would be a sad punctuation to the end of the story … Continue reading

Long Simmering Sonos vs. D&M Lawsuit is Now Boiling Over

Trial is Next Week; Sonos Makes Big Mistake Ever since Sonos filed their patent infringement case against D&M Holdings – in reference to its then new HEOS line – things started out like the opening salvo in a boxing match. … Continue reading

Strata-SERIES: RMR Programs – How We Do RMR in the Big City

We continue on with our new Strata-SERIES:RMR Programs series of articles. Smack dab in the middle of Manhattan you’ll find Union Square and in Union Square you’ll find Cloud9 Smart, a leading New York City integrator in both commercial and … Continue reading

Strata-SERIES: RMR Programs – Just What Kind of Business are You In?

Topic Introduction – RMR Programs Can Change the Game When given the assignment to check up on the state of recurring monthly revenue (RMR) programs, it seemed like a pretty straightforward task. After all, everybody embraces RMR…right? We began by … Continue reading

Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship

Introducing A New Article Series on RMR Programs Have you seen the December issue of Residential Systems Magazine? I wrote the cover story, “Maintaining Customer Joy” (online as: “Maintaining Customer Joy Through Service Plans“), a detailed article about the benefits … Continue reading