Thiel is Toast, Specialty Audio Takes Another Hit

After a tumultuous five-year period, which began in 2012 when Thiel was sold to Tennessee private investor David B. Griffin, we can now confirm that Thiel Audio has been closed for good. Failing some kind of 11th hour rescue, another … Continue reading

Strata-SERIES: RMR – Smart Help for a Quick Start in RMR

[NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and … Continue reading

Strata-SERIES: RMR – Reducing Truck Rolls by 82%

[NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR Programs. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction … Continue reading

Gibson Cuts Debt Deal to Delay Payment Date

Gibson Brands has reached a deal with GSO Capital Partners, one of its existing lenders, in order to push back a loan payment by approximately two weeks to December 15th. The reason for the move was to try and time the … Continue reading

Gibson Successfully Sells Memphis Factory

From our boy-that-was-fast department, Gibson Brands announced it has booked a deal to sell its Memphis factory/showroom. This facility, which is located in the heart of Memphis’ downtown right near the main entertainment district, had just been put on the market … Continue reading

More Thiel Turmoil – Is It Closed? Is It Open?

Significant Staff Terminations Drop Headcount We are hearing from multiple sources both public and private that Thiel Audio has ceased operations, effective November 30, 2017. If true, the news would be a sad punctuation to the end of the story … Continue reading

Strata-SERIES: RMR Programs – How We Do RMR in the Big City

We continue on with our new Strata-SERIES:RMR Programs series of articles. Smack dab in the middle of Manhattan you’ll find Union Square and in Union Square you’ll find Cloud9 Smart, a leading New York City integrator in both commercial and … Continue reading

Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship

Introducing A New Article Series on RMR Programs Have you seen the December issue of Residential Systems Magazine? I wrote the cover story, “Maintaining Customer Joy” (online as: “Maintaining Customer Joy Through Service Plans“), a detailed article about the benefits … Continue reading

Gibson Stuns the Music World, Shuts Down Cakewalk

Acquired in 2013, Cakewalk was Killed for Philips, Gibson Says In what many in the industry are suggesting is yet another indicator of struggles at Gibson Brands, the company announced a little over a week ago that it would wind … Continue reading