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You are here: Home / Archives for recurring monthly revenues

recurring monthly revenues

RMR – Want Recurring Monthly Revenue But Don’t Know Where to Begin?

January 29, 2020 by Ted Leave a Comment

Strata-SERIES RMR Programs

By now, most integrators have heard the siren call that they should launch a recurring monthly revenue program (RMR) to add profits and deepen their relationships with their clients. But to many of them, this is an idea that is easy to say…but hard to do. Quite literally, it can be hard to figure out just where to begin.

There are resources within the industry that can step up and help your integration company offer an RMR or service contract program to your clients. Some of them can even offer to take and handle your service calls on a 24×7 basis. However, those services can be fairly expensive. But one service I’ve learned about, MC Group, tells me that they have assisted hundreds of integrators with an affordable program they call “Turnkey RMR.”

Learn about RMR and MC Group…

[Read more…] about RMR – Want Recurring Monthly Revenue But Don’t Know Where to Begin?

Filed Under: Industry Trends, Integrators, Management, Strategy Tagged With: Frank Marketing Associates, Martin Roseman, MC Group, recurring monthly revenues, Richard Frank, RMR, RMR Programs

Strata-SERIES: RMR – Smart Help for a Quick Start in RMR

January 3, 2018 by Ted 5 Comments

Strata-SERIES: RMR[NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and First Installment here…]

Because he had worked with an alarm company for the last twenty years, Matt Walin of Costa Mesa, CA-based Brilliant AV was very familiar with the concept of RMR programs as it related to central station security system monitoring. But as it specifically relates to residential AV and home automation solutions, it was about two years ago when they began exploring the process of offering their clients some form of a maintenance agreement covering their system installations.

Residential AV RMR, it turned out, was a horse of an entirely different color… [Read more…] about Strata-SERIES: RMR – Smart Help for a Quick Start in RMR

Filed Under: Industry Trends, Integrators, Management, Pivot Point, Strategy, Tech Trends Tagged With: Brilliant AV, Matt Walin, OneVision, OneVision Resources, recurring monthly revenues, RMR

Strata-SERIES: RMR – Reducing Truck Rolls by 82%

December 20, 2017 by Ted Leave a Comment

[NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR Programs. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and First Installment here…]

Strata-SERIES: RMR Programs #4In our last installment, we learned how Ben Lentz and the team at Cyber Technology Group launched an RMR program designed to help their clients understand that sophisticated technology systems require regular maintenance – just like their cars, their pools, and their landscaping. By getting clients on their Client Care Program, which includes regular “wellness visits,” Cyber Tech saw their upgrade sales increase during these visits.

Like Cyber Tech, Ron Wanless of Technology Design Associates (locations in Washington and Oregon) had a slightly different motive for pursuing a recurring monthly revenue program. Little did he know that it was a pursuit that would result in fundamental changes in how they service their clients and run their business.

See how Technology Design Assocs. RMR program cut service costs… [Read more…] about Strata-SERIES: RMR – Reducing Truck Rolls by 82%

Filed Under: Industry Trends, Integrators, Management, Pivot Point, Strategy Tagged With: recurring monthly revenues, RMR, RMR Programs

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Ted Green Bio

A former dealer, installer, manufac-turer, distributor & more. With a focus on business strategy, my goal is to help you make better decisions for more success.

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