From our boy-that-was-fast department, Gibson Brands announced it has booked a deal to sell its Memphis factory/showroom. This facility, which is located in the heart of Memphis’ downtown right near the main entertainment district, had just been put on the market as we told you in our post of November 2nd.
Management
More Thiel Turmoil – Is It Closed? Is It Open?
Significant Staff Terminations Drop Headcount
We are hearing from multiple sources both public and private that Thiel Audio has ceased operations, effective November 30, 2017. If true, the news would be a sad punctuation to the end of the story of a once proud high-end audio brand that since 2012 has endured multiple CEO’s and their changing business plans. Current CEO Elyse McKenna is, by our count, the fifth CEO at Thiel since the end of 2012 – a year which started with co-founder Kathy Gornik as the CEO who then sold the company to David B. Griffin, a wealthy farmer and landowner according to our sources.
But, apparently, the answer to the question posed in our headline is that it depends on who you ask. CEO Elyse McKenna, in a telephone interview this afternoon, denied that Thiel is closed and tells us the company remains open for business.
See more on this confusing news on Thiel… [Read more…] about More Thiel Turmoil – Is It Closed? Is It Open?
Strata-SERIES: RMR Programs – How We Do RMR in the Big City
We continue on with our new Strata-SERIES:RMR Programs series of articles. Smack dab in the middle of Manhattan you’ll find Union Square and in Union Square you’ll find Cloud9 Smart, a leading New York City integrator in both commercial and residential installations.
[Note: this article is part of a series and will make more sense if you read Installment 1 first. You can find it at this link…]
See How They Do RMR in the Big Apple… [Read more…] about Strata-SERIES: RMR Programs – How We Do RMR in the Big City
Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship
Introducing A New Article Series on RMR Programs
Have you seen the December issue of Residential Systems Magazine? I wrote the cover story, “Maintaining Customer Joy” (online as: “Maintaining Customer Joy Through Service Plans“), a detailed article about the benefits and challenges of implementing a recurring monthly revenue (RMR) program in an integration company. In that story, I interviewed four top integrators who all had successful RMR programs, about the trials and tribulations of establishing that program…and the benefits they derived from it.
In researching RMR programs, I learned that they are much more than a revenue stream – they literally redefine the relationship with the client. I had uncovered more than I expected…so much more…
A new Strata-SERIES on RMR programs – redefining the client relationship… [Read more…] about Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship
Gibson Stuns the Music World, Shuts Down Cakewalk
Acquired in 2013, Cakewalk was Killed for Philips, Gibson Says
In what many in the industry are suggesting is yet another indicator of struggles at Gibson Brands, the company announced a little over a week ago that it would wind down operations at Cakewalk Inc., a popular music creation software company it owns. Music industry-centric websites around the internet exploded with largely critical coverage of the move, and comments on Cakewalk’s website are decidedly negative – both sad and angry – as customers seek to process the shocking news.
See more on yet another move by struggling Gibson…
[Read more…] about Gibson Stuns the Music World, Shuts Down Cakewalk
CEDIA Elects New Board Members; Is Change at Hand?
CEDIA has wrapped up the election process for three open board seats that we first told you about here in a post from September. There were a total of seven candidates vying for three open slots. The election is over and ladies and gentlemen we have a winner, er, three winners.
See who joins the Board for 2018… [Read more…] about CEDIA Elects New Board Members; Is Change at Hand?
Gibson Brands Continues to Show Signs of Strain
Downsizing Factory & Dilution of Onkyo Ownership
Recent developments have thrust Gibson Brands back into the spotlight once again – a spot that CEO Henry Juszkiewicz doesn’t particularly enjoy, unless he’s there on his own terms. But this time, two tidbits of news have conspired to bring Gibson, and their financial challenges to the fore. And as we try to digest all of this, it’s clear that Gibson is continuing to show signs of strain due to sluggish results from its aggressive diversification into consumer electronics jeopardizing its ability to deal with looming huge debt payments on the loans used to acquire CE brands.
See the news that shines a light on Gibson’s troubled financial position… [Read more…] about Gibson Brands Continues to Show Signs of Strain
Confirmed: B&W Closes Classé HQ; Staff Dismissed
We have now confirmed that at the end of the day last Friday, October 6th, the Classé headquarters facility was in fact closed by Bowers & Wilkins (B&W) for the last time and all remaining employees were dismissed. This move is a sad and sobering end to a once proud brand celebrated by many audiophiles as one of the finest performing lines of high-end electronics available.
See more of what we know about the closing of Classé… [Read more…] about Confirmed: B&W Closes Classé HQ; Staff Dismissed
Case Closed: Classé Closing October 6th
Multiple sources are telling us that on Friday, October 6th, the Montreal headquarters of Classé will close their doors for the last time and all remaining employees will be let go. This includes the dismissal of Classé President Dave Nauber, who has been with the company since 2002. Classé is part of the B&W Group, which itself is going through a major restructuring in the wake of the dismissal of President Doug Henderson as we reported to you back in July.
See more on what we’ve learned about the situation at Classé… [Read more…] about Case Closed: Classé Closing October 6th
Is Strata-gee Tolerating a Violation of Its Comment Policy?
Recently, we were publicly called out on Twitter with a somewhat snarky tweet about the Strata-gee “Comment Policy.” Or rather, to be more precise, a tweet appeared that slyly inferred that our policy was toothless. This tweet was in response to a social media post we had made promoting our article titled What We’ve Discovered about CEDIA’s Sale of the Show.
It wasn’t the article that upset the Twitter poster, but rather, it was apparently a comment placed on that article that he appeared to feel violated our Comment Policy. So, let’s talk about that…