Strategy in TECH...
By any measure, Sean Weiner has had an exemplary run in custom integration. His blue-chip resume includes significant roles with custom integrators such as Myer Emco, Starr Systems, and Bravas, where he was the organization’s Chief Technology Officer.
But now he’s left the role of integrator and created something new, called Spexi Advisory. And in so doing, he may have created a new business model – something that puts him on the side of the buyer (client).
Portal executives Kirk Chisholm and Josh Willits recently gave me a sneak preview at a dramatic new feature they have developed for Portal users that is a potential game changer for those seeking to increase companywide efficiency by streamlining an essential but time-consuming process all integrators face – building compelling, complete, and accurate proposals. With Portal’s new AI Proposals, your proposals practically build themselves – literally in seconds on simple installations or in a minute or two on more sophisticated projects.
AI Proposals is a new use for artificial intelligence (AI) with real-world consequences that benefit integrators and their clients.
Launching today at CES 2024 is a new company of impressive pedigree that purports to offer Smart Home as a Service (SHaaS) through partnering with large national service providers -potentially scaling the category to a level not seen up to now. OliverIQ shared with members of the media their vision for an entirely new kind of multi-protocol, cloud-based, interoperability-enabling solution that just might change the face of the DIY Smart Home market.
OneVision, one of the original remote 24/7 service support providers for integrators, is now offering a new set of service options called Flex Support Packages designed to make it easier than ever for integrators of any size to get started with the company’s remote support service and recurring monthly revenue (RMR) options. A company started (and still run) BY integrators FOR integrators, OneVision continues to offer integrators smart support options that make it simple and profitable for them to get started.
In a move that was widely anticipated, Snap One announced this week that it will acquire Parasol, a remote support service that since its launch has been based on Snap One’s OvrC system. The company says that this acquisition will result in “creating new opportunities for Snap One Partners to focus on running their business while increasing profitability, productivity and service levels to their customers.”
In a world where many brands are building “planned obsolescence” into their products such that after some period of time customers are forced to buy new versions of their products to replace the old, Bryston takes the opposite approach. Instead of forcing you into NEW models, the company wants to help keep past purchasers of Bryston gear in wedded bliss with their OLD “vintage” gear via a new Back to the Future product restoration service.
Premium networking systems and services specialist WhyReboot announced this week that they have set up a national network of independent specialty manufacturers sales representatives. The company has appointed nine top rep firms across the country, expanding their local presence for both sales and support.
What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.
