Help Lightning, a new support solution the company likes to call “virtual expertise,” not only offers a new potential benefit for integrators to increase the amount of safe in-home support for their clients in these COVID-19 times – they also offer CEDIA members a free 60-day try-before-you-buy experience to test it out in your market with your clients. And in the middle of the pandemic, there has never been a better time to look at offering clients a new support solution that adheres to strict safety standards by limiting person-to-person exposure.
Virtual Tech Blended into Physical Realm Creates ‘Merged Reality’
What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.