A new report by The Information has roiled Amazon, punching a hole in the concept that users of their Alexa-powered smart speaker devices will use them to buy billions of dollars of goods through voice ordering. According to sources from inside Amazon, the company is disappointed that only about 2% of users of their devices use them for voice-enabled shopping – a result that throws shade at the company and industry analysts who predicted a tsunami of voice-powered purchases. The company’s spokesperson disputes the report.
Reuters/Ipsos published a new poll seeking to answer the question of how holiday shoppers are progressing with their gift buying. After all, there’s less than 20 days left until Christmas – surely shoppers took advantage of the early Black Friday specials to get all of their gift shopping done at great prices…right?