Strategy in TECH...
When last we heard from Audio Design Associates just this past December, the company had put out a statement to industry media that a company shutdown was likely imminent. This was shocking news from a company with a long and venerable history as both an integrator and a well-respected manufacturer of custom integration gear.
Now, we learn from a Strata-gee reader that Audio Design Associates has apparently closed their location in Yonkers, NY …
High performance loudspeaker manufacturer Bowers and Wilkins (B&W) sent a letter to their dealers last week addressing issues that have arisen recently, especially as they pertain to the management of the company. As is often the case with this company, the letter answered some questions…but raised others.
What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.
