B&W Letter to Dealers Confirms Gideon Yu and Greg Lee Leave the Board; Questions Remain

High performance loudspeaker manufacturer Bowers and Wilkins (B&W) sent a letter to their dealers last week addressing issues that have arisen recently, especially as they pertain to the management of the company. As is often the case with this company, … Continue reading

Help Lightning Magically Beams Expert Help to Field Techs for One-Roll Call Resolutions

Virtual Tech Blended into Physical Realm Creates ‘Merged Reality’ What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no … Continue reading