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Help Lightning

Help Lightning Virtual Support Offers Free 60-Day Trial to CEDIA Members

October 23, 2020 by Ted Leave a Comment

photo of Help Lightning merged reality

Help Lightning, a new support solution the company likes to call “virtual expertise,” not only offers a new potential benefit for integrators to increase the amount of safe in-home support for their clients in these COVID-19 times – they also offer CEDIA members a free 60-day try-before-you-buy experience to test it out in your market with your clients. And in the middle of the pandemic, there has never been a better time to look at offering clients a new support solution that adheres to strict safety standards by limiting person-to-person exposure.

Learn more about Help Lighting’s free trial

[Read more…] about Help Lightning Virtual Support Offers Free 60-Day Trial to CEDIA Members

Filed Under: Associations, News, Promotions, Technology Tagged With: CEDIA, Help Lightning, technical support

Help Lightning Magically Beams Expert Help to Field Techs for One-Roll Call Resolutions

March 5, 2020 by Ted Leave a Comment

Help Lightning on a tablet

Virtual Tech Blended into Physical Realm Creates ‘Merged Reality’

What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.

Learn more about Help Lightning, a new service solution that turbocharges results…

[Read more…] about Help Lightning Magically Beams Expert Help to Field Techs for One-Roll Call Resolutions

Filed Under: Integrators, News, Service, Tech Trends Tagged With: augmented reality, Help Lightning, service calls

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Ted Green Bio

A former dealer, manufacturer, distributor & more. Focusing on business strategy, my goal is to help you make better decisions for greater success.

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