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You are here: Home / Archives for customer support

customer support

AudioControl Names New Head of Customer & Technical Services

January 13, 2021 by Ted Leave a Comment

AudioControl announces appointment of Ashley Kay
Is Ashley Kay Wonder Woman? Perhaps…[Click to enlarge]

AudioControl announced this week that it has named Ashley Kay as its new Director of Customer and Technical Services. This is a newly created role at the company and represents a meaningful upgrade in customer and technical support capabilities at the specialty mobile and residential electronics manufacturer.

See more on Kay’s role at AudioControl…

[Read more…] about AudioControl Names New Head of Customer & Technical Services

Filed Under: Management, Manufacturers, News, People, Strategy Tagged With: Alex Camara, Ashley Kay, Audio Control, AudioControl, customer support, technical support

Savant Launches New Support Structure & Options for Today’s ‘New Normal’

April 2, 2020 by Ted Leave a Comment

Photo of Savant remote with cat
Savant Adapts to ‘New Normal’ of Work-at-Home

You don’t need me to tell you…the entire world has changed dramatically in just a few short weeks. Deadly viral outbreaks forcing government mandated ‘Stay-at-Home’ orders is something we haven’t seen in our lifetimes. Well the good news is, Savant remains committed to supporting their dealers and has aggressively taken action to more effectively configure their company’s support systems to meet the challenges of today’s environment.

See Savant’s changes to improve support in changed environment…

[Read more…] about Savant Launches New Support Structure & Options for Today’s ‘New Normal’

Filed Under: Education, Manufacturers Tagged With: COVID-19, customer support, remote support, technical support

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Ted Green Bio

A former dealer, installer, manufac-turer, distributor & more. With a focus on business strategy, my goal is to help you make better decisions for more success.

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