Strategy in TECH...
What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.
One of the more interesting booths I visited at CE Week earlier this month was by a company called Plott, a startup that offers very cool digital interactive measuring tools featuring augmented reality (AR) – or what they like to call extended reality (XR) – technology that interacts with an app on your smartphone in remarkable ways. This could be a game changer not only for the consumer, but for the construction, remodeling, custom integration communities as well.
This morning we learned a stunning statistic – Pokémon Go, that new game that incorporates augmented reality and that is all the rage right now – has hit an impressive milestone. According to data from MFour Mobile Research, Pokémon Go is now on more Android smartphones than Twitter.
Reuters reported that all Google Glass social media pages went dark last week…with no explanation given. It was an ignominious end to one of the most anticipated tech products with one of the greatest buzz building campaigns of all time. Alas, in the end all we got was a costly beta test…
