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service agreements

When Income is NOT the Main Goal of RMR

December 14, 2017 by Ted Leave a Comment

Strata-SERIES: RMR Programs - Installment 3NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR Programs. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and First Installment here…

In our last installment, we learned how Chris Smith and the team at Cloud9 Smart have embraced maintenance contracts in order to ensure they have the infrastructure in place to properly maintain and service their installations. In this installment, we visit with Ben Lentz and the team at Cyber Technology Group who had a slightly different motivation for developing an RMR program they call the Client Care Plan for their clients…and income was NOT the main motivating factor.

See what motivated Cyber Technology Group to offer a Client Care Plan… [Read more…] about When Income is NOT the Main Goal of RMR

Filed Under: Industry Trends, Integrators, Strategy, Tech Trends Tagged With: Ben Lentz, Cyber Technology Group, maintenance agreements, RMR Programs, service agreements, Strata-SERIES

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Ted Green Bio

A former dealer, manufacturer, distributor & more. Focusing on business strategy, my goal is to help you make better decisions for greater success.

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