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Graham Jaenicke

Snap One Dealer Advisory Panel Addresses the Connect & Assist Program Controversy

February 2, 2024 by Ted 1 Comment

Snap One held a media Q&A session with the Partner Advisory Panel

Days after Snap One announced a major program initiative in an effort to change the integration industry business model, the company held a media presentation in which 5 members of the 23-member Control4 dealer advisory panel that helped the company design the program were made available to select members of the media for a short question and answer session. This was organized by Snap One specifically because I had asked to speak with the panel. How do I know that was the reason for this media opportunity? Because company executives told the media that I was the reason they chose to hold this event. This may, or may not, have endeared me to the other media.

See what members of the Snap One Advisory Panel said

[Read more…] about Snap One Dealer Advisory Panel Addresses the Connect & Assist Program Controversy

Filed Under: Dealers, Integrators, Management, Manufacturers, News, Strategy Tagged With: Graham Jaenicke, SaaS, Snap One

Snap One Seeks to Change the Integration Industry Model with Subscription SaaS Plan

January 18, 2024 by Ted Leave a Comment

Screenshot of Snap One execs briefing Ted Green of Strata-gee
Snap One CEO John Heyman and VP of New Ventures Graham Jaenicke tell me about the new Control4 SaaS program [Click to enlarge]

Seemingly Well Designed, But One Thing I Find Suspicious

Snap One announced today the launch of three new services, part of a Software-as-a-Service subscription program that gets the manufacturer in direct communication with end users of every Control4-based system sold and provides new levels of customer support. The program is said to include a revenue share for its dealers. These programs are called Control4 Connect, Control4 Assist, and Control4 Assist Premium and allow for direct-to-consumer support by the company.

See more on how Snap One is driving change in custom integration…

[Read more…] about Snap One Seeks to Change the Integration Industry Model with Subscription SaaS Plan

Filed Under: Integrators, Manufacturers, News, Strategy, Technology Tagged With: Control4, Graham Jaenicke, John Heyman, SaaS, Snap One

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Ted Green Bio

A former dealer, manufacturer, distributor & more. Focusing on business strategy, my goal is to help you make better decisions for greater success.

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