One of the remarkable stories to emerge from the demise of high-end loudspeaker brand THIEL Audio, which went out of business in 2018, was the phoenix-like rising of THIEL Service from the ashes of the bankrupt company. Long-time head of service Rob Gillum, sensing the continuing needs of a significant installed base of THIEL owners, purchased service-connected assets out of the bankrupt company and launched the independent Coherent Source Service (CSS), a full-fledged repair center dedicated to servicing the ongoing needs of THIEL legacy model owners everywhere.
Now, in the wake of Rob Gillum’s recent retirement, CSS has been acquired by Gary Dayton, another long-time THIEL service executive (trained by Gillum), who seeks to carry on the mantle of offering THIEL owners ongoing exceptional service of THIEL legacy products.
