UPDATE: Sony Corporate Responds to Strata-gee’s EXCLUSIVE Story on Tech Support Termination


Sony_2012CES_6We told you last week about a shocking email received by a Sony dealer which proclaimed in a bold headline that “Sony Technical Support is now terminated.” This seemed to us like a pretty big deal, and yet we could find no official announcement surrounding this email. We dug deep and found sources who told us a hazy and vaguely troubling story that sounded as though the company may be going through some kind of reorganization of its support services.

The day our story ran, we heard from Sony Corporate – seeking to correct some inaccuracies… Continue reading

D+M Group Cuts Licensing Deal for Denon & Marantz Professional Businesses

D&M Group logoD+M Group (formerly D&M Holdings), continues their program of divesting businesses it determines are “non-core” to the company’s central focus on the consumer-based Denon, Marantz and Boston Acoustics brands. This week, we learned that the company has cut a deal to license the professional products businesses done under both the Denon and the Marantz brand names to inMusic Brands, Inc.. This move closely follows the announcement last month that the company was selling off the Calrec Audio business to Electra Parters.

See more on this new but not particularly surprising development… Continue reading

Alpine to be First to Market with Apple’s CarPlay Console System

Alpine logoAlpine Electronics will be the first of ultimately several companies to offer a in-car infotainment system based on Apple’s CarPlay system according to a report late last week by the Nikkei. Alpine’s system, which will likely be replicated by others, allows drivers to listen to music, view maps, as well as access other iPhone capabilities.

See more on this new Alpine/CarPlay system that is coming soon… Continue reading

NY Times Launches Blistering Critique of LG; Says New U.S. HQ is a ‘Public Shame’ & a Reminder to ‘Shop Samsung’

Photo of LG HQ protesters

LG’s new HQ project protesters.

We told you a few days ago about a rising chorus of opposition to the construction of LG’s new 143-foot tall U.S. headquarters in Englewood Cliffs, NJ – a borough which borders on a lush, green, wooded area of the state known as the Palisades – a National Natural Landmark. Now, in a scathing “Critic’s Notebook” article in Saturday’s New York Times, Michael Kimmelman compares how Samsung – also building a new headquarters building in San Jose, CA – took steps to be a good corporate citizen and fit in with the community…versus the approach by LG, “…a lousy neighbor.”

A critique of building design, the article didn’t pull any punches in thoughts about LG… Continue reading

End of an Era? J&R Music World Closes Store Today

Photo of exterior of J&R Music WorldJ&R Music World has announced that it will close its Manhattan store location today. The announcement is likely a surprise to consumers – but those in the industry in the New York Metro market are not surprised. J&R has been struggling for years, starting with a major push down a slippery slope in the wake of the September 11, 2001 World Trade Center terrorist attacks which were close enough to damage their location in lower Manhattan.

J&R has posted a note on its website about the matter. Will they come back?… Continue reading

‘Sony Technical Support is now terminated’

Sony logo on screen at CES press presentationNo…we’re not joking. This week, a Strata-gee SYNCH reader sent us a copy of an emailed dealer notification (see it below) from Sony. At the top, the email sported a large, bold, black Sony logo. And the headline centered under that logo? “Sony Technical Support is now terminated.”

Has Sony terminated their technical support? See what we’ve uncovered…so far… Continue reading

iRule Appoints Adam Gold as Vice President of Sales

iRule logo

Up and coming DIY and Pro home automation company iRule announced this week that it has appointed Adam Gold as its Vice President of Sales. Gold joins the company after leaving a position as Regional Sales Manager for Middle Atlantic Products.

See more on this appointment…and on the unique iRule company and products… Continue reading

Talk About Income Inequality! Just Four Companies Generated 90% of All Net Profits in South Korea

Graphic pie chartIn a report that is sure to surprise many and even stun some, the Korea Fair Trade Commission, South Korea’s fair trade watchdog, announced that just four large companies – or conglomerates – generate 90% of all of the total net profit earned in the country in 2013. The commission, which closely tracks the performance of what they call the largest conglomerate companies, issues their report every April with this year’s report showing the share of the top four have continued to grow since 2011.

But wait until you see the percentage of profits from just the top TWO companies… Continue reading